Hands From The Heart

A personal touch with a pair of practical hands

No matter what the circumstance, we can provide the extra hands...

Whenever there is a need for some additional support and assistance, regardless of circumstances, Hands From The Heart can provide the service you need when you need it most.

New Parent Assistance:

Becoming a new parent can be an extremely overwhelming and exhausting time in your life... Sometimes all you need is an extra pair of hands during those first few days or weeks to help you find your feet, ease the load and allow you the precious time you deserve to enjoy getting to know your baby.

Let us take away the stress and worry of the day to day tasks by providing you with hands on practical and personal support so you can focus purely on a relaxing recovery and spending time bonding with baby.

Spending time bonding with baby is priority, so while you take care of that - let us take care of you and your family.


Our new parent services would be beneficial to you if you:

  • Are expecting a baby and require assistance for whatever reason
  • Have just had a baby or multiple births
  • Have had a caesarean section, traumatic or complicated birth
  • Have limited or no support from family and friends
  • Require extra assistance with older siblings
  • Are simply too exhausted or overwhelmed to cope with the routines of day to day life
  • Are suffering baby blues or post natal depression
  • Have a partner who is needing to return to work
  • Are suffering the loss of a pregnancy or bereavement of a baby or child

The services we can provide to support you include:
  • Light day to day cleaning and household chores including dusting and vacuuming
  • Washing - putting on, hanging out, bringing in and folding
  • Doing dishes and keeping the kitchen clean and tidy
  • Tidying up toys and straightening up the house before or after visitors
  • Making beds and/or changing linen
  • Planning and preparation of meals
  • Looking after you, the new parent which includes preparing meals, snacks and drinks
  • Assisting with older siblings
  • Assisting with baby while you shower or take a nap
  • Errand running including grocery shopping
  • Taking you to follow up appointments etc if you are unable to drive
  • Providing emotional support, advice and a friendly, understanding ear


Gift vouchers and packages available - these make a very practical baby shower present for that deserving mum-to-be or gift once baby has arrived.

Bereavement Assistance:

The death of a loved family member or friend is one of life’s most difficult experiences.  Losing a loved one can be very unexpected, emotional and extremely traumatic, and it can be difficult to ask for support or help during this time of need.

While we can’t take away the pain of your loss, we can provide you much-needed hands on practical and personal assistance enabling you to take the time you need to grieve the loss without the extra pressure or stress of coping with the day to day tasks at the same time. 

It can also be very emotionally and physically draining when a loved one falls ill and your life gets put on hold while you spend the greater part of your time being with them and taking care of their needs first and foremost.

Our personal assistants are extremely understanding and sympathetic towards your family or friends needs at this time, and we ensure that you will receive nothing but the utmost respect and sensitivity while we provide you with our services.


Our bereavement services would be beneficial to you if you:
  • Have recently suffered the loss of a loved one
  • Are spending majority of your time caring for a terminally ill friend or family member
  • Having trouble coping with the grieving process

The services we can provide to support you include:
  • Assisting with funeral arrangements
  • Assisting with younger family members such as children or babies
  • Running errands including grocery shopping
  • Keeping on top of household tasks (light housework such as dusting, vacuuming, dishes washing etc)
  • Providing you and your guests & visitors with refreshments as required
  • Providing you with a chauffeur service if you feel you are unable to drive
  • Providing emotional support, advice and a friendly, understanding ear

Gift vouchers and packages available making an extremely practical gift in lieu of flowers.

Housekeeping Assistance:

There's nothing quite like coming home after a hectic day and feeling that immediate sense of relief when you walk into a freshly cleaned, neat and tidy home.
Our housekeeping assistance is fast and thorough, and helps you to keep on top of those regular household tasks freeing you up to do the things you love most.
Whether you require regular weekly or fortnightly assistance or just a one-off clean, we are able to offer you affordable rates with our carefully selected assistants.
Claim back your free time and weekends - after all, they weren't made for cleaning!

Home Exit, Relocation & Inspection Assistance:

Also known as bond recovery cleaning, end of lease/tenancy cleaning, move in/out cleaning or vacate cleaning...
Perfect to take the pressure off when you are moving out of your rental home, or when you have sold your property and want to leave it in a perfectly clean and tidy condition for the new tenants/owners.

Hands From The Heart are focused on providing a detailed and comprehensive clean of your premises prior to an open home or routine rental inspection so that your home is in immaculate condition for your landlord/property manager or potential buyers.

Hands From The Heart are also able to provide support with packing up your home in the event of a relocation, as well as assistance with unpacking and organizing your home once you reach your destination.

Ironing Assistance:

Ironing seems to be one of the most disliked and time consuming chores - let us remove this burden from you!

Hands From The Heart provides a flexible, timely and professional ironing service which can include pick up and delivery of garments.  

Illness & Injury Assistance:

No matter how fit and healthy we are, there's always the possibility of serious illness or injury happening to anyone of us at any time.

Hands From The Heart can step in and help assist you and your family so that you can focus purely on your treatment or recovery without any added pressure or stress.

Our services are also beneficial for those having to look after and nurse a family member or friend through a serious illness or injury.

Elderly Assistance:

The quality care we provide allows our elderly clients a continued independence and ability to live in their own home. We are able to develop ongoing care plans suited to the individual needs of the client, and adapt them as required to maintain this independence.

We can assist elderly individuals or couples that no longer have the strength or stamina to attend to their household management, as well as provide a chauffeur type service for errand running to those who are not capable or confident enough to drive.

Special Event Planning & Management Assistance:

From blowing up balloons, picking up cakes and party supplies, hanging decorations, organising invitations, wrapping pass-the-parcel, researching different event and party options available, right through to being present to assist with food preparation etc on the actual day, let us help take the stress out of your event so you can relax knowing that all the minor details will be taken care of.

Getting married and need a 'go between' person to just take care of all the 'extras' you need not be worrying about on the day?  Hands From The Heart are available to run wedding day errands, assist the wedding party with any preparations and refreshments on the day and help to keep things running to schedule - nobody (besides us) will need to wear a watch on this special occasion.  We will take care of anything and everything you need.  Last minute problems, we got you covered!

Hands From The Heart is also available to assist with gift shopping and wrapping.

Corporate Professionals Assistance:

Business professionals often find themselves overwhelmed with daily job responsibilities which can lead to burnouts and decreased productivity.  Allow us to lighten your burden and help support you so you are able to utilize your time more efficiently.  We will deal with all those 'small details' that busy timetables and schedules don't often allow you to take care of yourself.

Hands From The Heart can cover all your administration needs such as arranging travel, daily diary/time management, filing, scheduling meetings, event management and paying bills right through to a more personal context including running errands, meal planning/preparation and gift purchasing.

We have the pair of hands you need to ensure any free time you have is exactly that... free!

Pet Minding & Home Care:

Hands From The Heart provides personalised at-home pet care.  We come to your home so you are able to leave your pet in familiar surroundings with all the comforts and smells they are used to.  Your pet may require one visit daily or perhaps two.  We follow your pet care routine as closely as possible.  This of course, includes feeding, watering and exercising and we also spend ‘quality time’ with your pet, just playing, petting and grooming so your pet receives loving attention even while you’re away.
As well as taking care of  your pets while you are away on business or holiday, we can also take care of your home - this may include clearing your mail, taking your rubbish and/or recycling out, opening and closing your curtains each day, watering your garden or indoor plants or restocking your fridge and pantry in time for your arrival home.